The Foxtel APS104 error code typically indicates an issue with the smart card or viewing card used in your Foxtel box. This error can occur for various reasons, including:
1. **Smart Card Issue:** The smart card or viewing card inserted into your Foxtel box may be damaged, expired, or not properly inserted.
2. **Account Suspension:** If your Foxtel subscription has been suspended or there is a billing issue, it can lead to the APS104 error.
3. **Activation Problems:** Sometimes, newly activated cards may take some time to become fully functional. If the card was recently activated, wait a bit and see if the error resolves itself.
The APS104 error on Foxtel typically pertains to a problem with your Foxtel box's smartcard. To resolve this error, follow these steps:
✅1. **Remove and Reinsert Smartcard:**
* - Turn off your Foxtel box.
* - Locate the smartcard slot on your Foxtel box.
* - Carefully remove the smartcard from the slot.
* - Wait for a minute or two, then reinsert the smartcard securely into the slot.
* - Turn on your Foxtel box and check if the error has cleared.
✅2. **Check for Damage:**
* - Examine the smartcard for any visible damage, such as scratches or bent connectors. If you see damage, you may need to replace the smartcard.
✅3. **Check Smartcard Activation:**
- Ensure that your Foxtel account is active and in good standing. Sometimes, issues can occur if your subscription is not up to date.
✅4. **Contact Foxtel Support:**
- If the error persists after trying the above steps, it's advisable to contact Foxtel customer support. They can assist you further and may need to send you a replacement smartcard if the issue cannot be resolved remotely.
✅5. **Reset Your Foxtel Box:**
- If instructed by Foxtel support, you can try resetting your Foxtel box to its default settings. This should only be done under their guidance, as it may erase your saved settings and recordings.
The APS104 error is usually related to issues with the smartcard, and these steps should help you resolve it. If none of these steps work, Foxtel support will be your best resource for further troubleshooting and click here to visit official support