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The Salus iT500 net Thermostat is a powerful product that offers you the flexibility to manage and management your heating via the web and is compatible with each a computer and Smartphone.
All you are doing is just connect your device and merchandise to your existing broadband affiliation and you’re smart to travel.
Control your heating and plight from anyplace via your Smartphone or computer.
If you're experiencing issues with dominant your thermostat from the App on your mobile device or your App displays the Manage Devices screen after you log in then this document can make a case for why and assist you resolve the problem.
Firstly,Identifying your affiliation (connection) State :
If after you log into your App on your mobile device or on the online based mostly App you see one amongst the screens higher than, it means that your iT500 Thermostat is presently in AN ‘Offline’ state, that means it doesn't have a affiliation to the web.
On the ‘Manage Devices’ screen within the mobile device App this Offline state is indicated with a gray dot within the middle of the white circle.
Here are a number of stuff you will check to induce your device back on-line :-
🔵Check the entrance Device :
First of all, please check your entrance Device. The Gateway is alittle black ANd white box with an aerial and will be connected to your net hub or router. It provides a affiliation for your iT500 system to the web.
🔵The Gateway should be setup as shown below within the diagram.
Make sure your entrance is connected to your net / Broadband Router victimisation the black coax cable provided. Raise the Aerial to permit it to speak together with your iT500 Thermostat and so make sure the power adapter is connected firmly. once all the cables are connected, the entrance ought to have a green light within the corner.
If you've got a Red Light on your entrance :
Ensure you used the right port on your router when you set up your entrance. Use the subsequent ports for your corresponding net Service Provider in order for your entrance to work properly.
Port 1 : Sky Customers.
Port two : Sky letter and currently TV Customers. Port three : BT, Vodafone, Virgin, TalkTalk and Plus.Net Customers.
Note: you'll additionally need port eighty and port 2165 UDP open on your net router. Please consult your routers operation manual or contact your ISP for details on TCP/UDP Port settings.
If you've got no lightweight on your entrance :
If you're not obtaining a light-weight the least bit on the entrance, please undo the facility lead for a few of minutes then plug it back in. If there are not any signs of any lights after you plug it back in are you able to please check the facility supply and if that's operating then it's going to be that your entrance power adapter has unsuccessful.
🔵Resetting your entrance :
If you've got got a red light on your entrance, or after you plug the facility lead into your gateway it flashes for a number of seconds and so you get nothing, please undo each of the cables from your entrance for 10 minutes to reset the entrance device.
🔵Resetting your Thermostat :
Once you've got a green light on your entrance quickly take away A battery from your thermostat for a number of seconds and so replace to reset your thermostat. after you replace the battery into the thermostat you can get a flashing beacon icon on your thermostat screen for a number of seconds followed by a globe icon (as shown) to indicate that the thermostat currently has an online affiliation.
🔵New affiliation(connection) State :
Hopefully now having followed the rules higher than, you may have a Thermostat that's showing a Globe Icon on the screen, a entrance that has a green light on that ANd an App or internet based mostly App that appears just like the pictures higher than.
FAQ:-salus it500 | salus it500 plus
☑️Why is my Salus iT500 thermostat not working?
Check that you've got the facility provide turned ON to the entrance and it's a gentle inexperienced lightweight showing. The inexperienced lightweight indicates you're connected to the SALUS server. If you've got all the higher than, take away A battery from the iT500 and replace when ten seconds. this may resuscitate the iT500 andbring you back on-line
☑️Why is my Salus showing offline?
If after you log into your App on your mobile device or on the online based mostly App you see one amongst the screens higher than, it means that your iT500 Thermostat is presently in AN 'Offline' state, that means it doesn't have a affiliation to the web.
☑️Why wont my Salus Thermostat connect?
If the RED and inexperienced LED' on the receiver don't seem to be flashing, you may ought to Re-Pair the Thermostat and Receiver. To do this, slide the ON/OFF switch on the receiver to OFF and so slide it back to ON. The RED diode can currently flash. Now, enter the pairing method by selecting Menu > Pairing > try